Category: Data & Design

Case Study: Product Management for voting issue resolution

When: Winter/Spring 2023 Problem space: The Lawyers Committee for Civil Rights runs the US’s largest Election Protection program to monitor and address ballot-based voting interference. Between a cadre of poll-watchers, a hotline, and behind-the scenes partners on deck to correct issues, they keep track of thousands of incidents each year. In 2020, their digital intake… Continue reading Case Study: Product Management for voting issue resolution

Values-first Redesign of Financial Services for a Social Justice Fiscal Sponsor

Getting and managing grants is a key part of sustainability for small orgs and projects. If the money’s not coming, it’s over. But what about when the money IS coming but you‘re not certain how to manage it? What about when you are making money and you realize it requires all new skills? Over the last… Continue reading Values-first Redesign of Financial Services for a Social Justice Fiscal Sponsor

Be a Problem-Finding Wizard

~ or, at least, stop solving the wrong problem and wasting your time!~ Question: Modern life. Adulting. Dayjobs. Projects, Clients, Stakeholders. Our families. Vacations. Money … Which one of these doesn’t have problems? Answer: they ALL do, sadly. Our challenge is to identify WHICH problem to work on next with our precious, limited time. That’s… Continue reading Be a Problem-Finding Wizard

Design Experiments with Blockchain teams

I’ve run a few experiments this year as I kickoff working with teams who are innovating on the bleeding edge – blockchain. Below are two case studies from 2018 – click through to read the methods and takeaways. GAMES, SPECULATIVE FICTION + DESIGN THINKING Design Thinking is popular and proven technique for learning tons about… Continue reading Design Experiments with Blockchain teams

Digital Security Training Guide for Organizations

From Fall 2017 – through the Spring of 2018, I got to work with ten other trainers to collaborate on the design and facilitation of a digital security training series for organizations, and our pilot group was organizations supporting immigrants in NYC. In particular, our goal was to “build power – not paranoia!” Over the… Continue reading Digital Security Training Guide for Organizations

SXSW 2018: From Publishing City Data to Solving Problems

I was on a panel March 2018 at SXSW, talking about my work with open data, sharing this stage with the smart: ADRIENNE SCHMOEKER, New York City Mayor’s Office of Data and Analytics MARY TOBIN, Brownsville Partnership ZACK BRISSON, Reboot Sharing stories from the front lines of data impact, we will shine a light on… Continue reading SXSW 2018: From Publishing City Data to Solving Problems