Hello intrepid internet visitor! I started this blog in 2012 or so, as a queer femme lady technologist. Now, we have femtech as an innovation category and other ways culture has expended – great! Welcome all.
Read my tech how-tos and civic tech case studies here, check out some projects I’ve done, or scroll down for my newer writing on design and speculative fiction.
The Steps to do Applied Design Research
Few things make me more forlorn than work that goes unapplied — here’s how and why to apply your design research!
Jul 13, 2022 / Read More
Solving business problems by using journeys instead of moments
A case study about solving business problems by using a journey framework, instead of a moment lens.
Jun 23, 2022 / Read More
What I Learned Designing a CX Listening Program
As I wrap up a role in which developed a Customer Experience [CX] data listening program, I wanted to share a few of the learnings surfac...
May 26, 2022 / Read More
Future of Work Reflections from full-time consulting experiment
Today I celebrate 3 months of full-time consulting as a principal with my firm Staircase Strategy.
Apr 06, 2022 / Read More
Thanking 639 people in 2020
In this often disconnected and lonely year, I learned with and taught, collaborated with on projects, coached, interviewed, and facilitat...
Jan 03, 2021 / Read More
The two crucial types of “how” to address in remote meetings
For many of us, the practice of “being in remote meetings” has been turned up a few notches, and not all of us are enjoying the experienc...
May 26, 2020 / Read More
The future of work needs facilitation: How Applied Creativity and Collaboration Techniques…
As technology increases automation and its reach over logistics, attention is turning to the roles of collaborative, human-centered produ...
Feb 21, 2020 / Read More